Topic

Essential Reading

A collection of 6 issues

What does engagement look like in your team?

There are 'shades of grey' when it comes to team engagement. There's more than just engaged or disengaged. We have measured more than 350 teams to learn more.

Work is a bit sh*t isn't it?

It might seem that way right now, but take a step back and see how far we've come. Twelve years ago, we ran our first UK Workplace Study. We ran the study again the following year and for a third time in 2015, and largely the results were

Things we've learned in 20 years (part 1)

What were you doing two decades ago? Before mobile phones had internet and stole all our time? Twenty years ago, we started Surveylab. I've been racking my brains for what are the top 20 lessons we've learned, but keep getting sidetracked by "ooh, do you

Can happiness and engagement be measured with a survey?

In this post we explain how we measure happiness and engagement, and how how to use this to get useful insight from our survey data, in the same way that it's reported for the NHS.

Rethinking survey design: 3 steps to better insight

Surveys don't have to be complicated to provide rich, useful information. Here's our simple three-step guide to better surveys.

About emails and better open rates for your survey

I am a sucker for emails that want me to take a survey. Your feedback is important. Take a quick survey. Tell us how we did... I read them all - the good, the bad and the ugly go straight to spam. Do they encourage me to click-thru? Not always.