What has most impact on Employee Engagement?

If you could focus just one thing to improve employee engagement in your organisation, what should the focus be?

While all the drivers that contribute to good employee experience are inter-related, we can explore which components have a greater positive impact.

We can use the findings to help inform plans and what happens next. For example, if we can make small gains in better communication coming from senior management, then this will improve engagement more than a focus on training, say.

It does depend ...

Each organisation, the culture, people, operations, are different. The themes are often similar but playing out differently because the mix is not the same in each workplace.

The diagram below is driver analysis from our UK Workplace Study. Across the UK working population, Trust in senior management has the biggest positive impact on engagement in the workplace. (When we are working with an organisation, the role of senior management or leadership always features in the top 10, it's not always number one).

We're about to run driver analysis for our first employee survey of 2025. If this insight can help your organisation, feel free to contact us here - for a curious question, more about our workplace study or looking at your own survey (we have availability in March to work on more surveys).